Sam Jolley's Plumbing is now part of the Kyle Plumbing family!
Meet Our Team
Get to know the talented individuals behind our success.
Kyle the Monkey
Kyle enjoys long walks on the beach, walking his dog Snoopy, and the occasional glass of high-end tequila. As versatile as a monkey wrench with the speed of a mongoose, Kyle is a doer and a people pleaser.
Kevin Couper | Owner
“Life is short, so live it on your own terms!” That’s the motto Kevin used when deciding to exit the corporate and financial world and acquire his own business. Kevin will be the first to tell you he knew nothing about plumbing until purchasing Kyle Plumbing in June of 2023. Kevin leads Kyle Plumbing with the philosophy that the greatest leaders surround themselves with people who are smarter than they are and know more than they do.
Nicole Gonzalez | General Manager
Over 26 years of Human Resources & People and Culture experience in different-sized companies and fields. In her own words, this is Nicole’s favorite role and company thus far. Working with a new business owner makes for a varied workday! Nicole has a 19-year-old son who is studying and working as an auto mechanic for a large South Florida auto dealer that she is very proud of.
Nishana Singh | Customer Service/Dispatcher
Nish has found her niche here at Kyle Plumbing. She came to Kyle from the purchase of the accounts from Backflow Inspection and Repair as the dispatcher and has already become an integral part of the team. Although she has only been with us for a short while, she has hit the floor running. Speaking of running, Nish plays in three softball leagues, and so far, she is hitting it out of the park and learning how to dispatch plumbing service calls in addition to backflow calls.
Shelly Grose | Dispatcher/CSR
Shelly’s voice may sound familiar to our many repeat customers. Shelly worked for us a few years back, and we are so glad we were able to snag her back. Her plumbing knowledge and customer service skills are an excellent addition to our office staff. Ask her about her two Chihuahuas, Sadie and Stella, whom she loves to chat about as they are always doing something cute, funny, and sometimes mischievous.
Jessica Estrada | Service Admin
Jessica is a great asset to our back-office operations. When Kevin (our owner) found out Jess was looking for a different opportunity after having her first child, he created a position for her. He sure was right when he said she pays great attention to detail, even coming all the way from the West Coast of Florida as our only remote employee.
OFFICE
Mark Paradise | Service Manager
Mark has 38 years experience in the plumbing industry, from new construction, service, project management and ownership. Mark is married with two grown step children, two dogs and two cats. Mark loves music, played drums most of his life and was in bands for several years. Fast forward Mark is an old fart who loves when plans are cancelled so he can stay home veg out and sample bourbons (just kidding). Mark also loves his wife’s amazing cooking and going on date night!
Wirin Bihari | Warehouse Manager
Wirin joined Kyle Plumbing after us seeing his skill sets from a Supplier we often purchase from. Wirin was looking for a different and more rewarding challenge, so we scooped him up. Wirin’s tech skills and plumbing parts knowledge are second to none. Warehouse operations have improved since he took charge. Wirin loves to travel and has spread that bug to his co-workers. Sounds great except when hey want off at the same time. Camaraderie at its finest.
Terri Scuotto | Dispatcher
Terri comes to Kyle Plumbing with over 5 years Plumbing experience. Terri was a hairdresser for over 32 years. Now that is a huge change in career paths. Rumor has it that she is an amazing cook. Italian food, Asian cuisine, known for her French Onion Soup and is a master of chicken dishes. Yummmm!!!
Service
Moses Watts | Senior Service Technician
With 20+ years of experience as a journeyman and backflow certified plumber, Moses is often the trainer of our apprentices. Moses had his 15 minutes of fame for being on the Vanilla Ice Project, showing off his plumbing skills. When Moses is not being requested by so many of our customers, he spends time with his wife of 15 years and their 12-year-old son. Moses loves to travel, even though we try to keep him at work. Japan was his favorite spot thus far, and Africa is next on the list.
Chris Violette | Backflow and Fire Technician
With 15 years of fire sprinkler experience and five years of drywall repair and installation, Chris began his plumbing career with Kyle and quickly became certified in Backflow. Chris is “that guy” who always makes us laugh and brings humor to any situation. He spends his free time with his 4-year-old son and “his girl.” As funny as Chris is, we would love to have him on stage every weekend.
Mario Oliveto | Senior Service Technician
Mario has been plumbing for 25 years. He moved to the US in 1994 and loves it! As a native Italian, he loves to cook and eat—don’t we all? Mario loves American sports, especially the Giants and Dolphins. Family is everything to Mario, including his wife, two daughters, and his pup Vito (his best bud).
Arny Morales | Service Technician
has three little ones who like to have fun with their dad and mom on the weekends. The family tries to get the kids out of the house each weekend for little adventures like the Zoo and the beach.
Rick Ruas | Senior Service Technician
We are so happy to have Rick join our team. He brings over 28 years of valuable plumbing experience. This very busy dad of three girls likes to spend time with his family, and when he has some free time, he likes to play pool. Rick’s vacation time includes traveling to all parts of the US to visit friends and family.
Josh Abreu | Master Plumber
Josh recently joined Kyle with over 28 years of Plumbing Experience. Josh is a big football fan and often watches the games while hosting BBQ’s. If it’s not football watching, Josh is out and about on his Harley for weekend trips!
Ralston Forrester | Service Technician
Bio Coming soon
Scott Vadalabene | Service Technician
Scott has been plumbing for 6 years and has always loved working with his hands. When not working, Scott enjoys being outside and spending time with his family.
Nate Bitar | Plumbing Apprentice
After a few semesters of college, Nate decided college was just not for him. And my goodness are we glad he decided to pursue the trade of plumbing. Nate has jumped in and is currently a learning (and digging) machine. He has already proven that he can work hard and still have a smile on his face. We look forward to him being the future of Kyle Plumbing.
Daniel Barreira | Plumbing Apprentice
Daniel made the very wise decision to start learning the plumbing trade after feeling a bit “Zapped” in the electrical trade. He is following in his Uncle Mike’s (our Warehouse Manager) footsteps and learning more about plumbing each day. Daniel is a big sports fan, but not only from the couch. He likes to participate in all sports, including skateboarding, and he loves to play video games, especially Call of Duty. Lately Daniel has caught the travel bug. Has already been to Colombia, next is Japan.
We're Hiring!
Our company was founded with a passion for providing top-quality plumbing services. Over the years, we have grown into a trusted name in the industry, serving countless satisfied customers.
Check out our open positions!
